UX Case Study: tux

E-Learning Research
Tux Learners Prototype

Tux Learners: A UX Design Education Platform

Tux Learners need ways to track their own performance on activities so that they can know where to focus their learning and ask for instructor support. 

Introduction

The What

  • Research and propose solutions for the Learner-facing side of Tux: a module-based learning system for UX Designers
  • Consider the Learner as primary persona
  • Consider the instructor as secondary persona
  • Expand on our client’s existing design system to meet the needs of Tux Learners
  • Work within the existing Tux branding guide 

The Who

  • Our Learners are UX designers who are taking Tux coursework.
  • Current or recently graduated UX Bootcamp students
  • Seeking work & professional experience
  • Seeking or taking supplemental training
  • Seeking mentors or additional support
  • Secondary Consideration: Tux Instructors who are working with the Learners

The How

  • Conduct research through user surveys, interviews, and testing
  • Conduct market research including learning management systems, module-based online learning, and existing UX specific resources  
  • Conduct feature analysis to determine types of feedback and tools, including accessibility
  • Consider best practices for learners, including growth mindset and other learning methods

 The Why

  • Learners need actionable and personalized feedback during module based learning in order to improve and target their learning path
  • Learners need a way to focus their learning so they can continue growing over time
  • Learners need a way to control their own learning in order to focus on their individual needs
  • Learners need to communicate specific information with their instructor directly without overwhelming each other.

Project Scope

CLient

  • The Coop:  Tux – Learners

TEAM

  • Trish Brownlee, Art Director
  • Michelle Miles, UX Lead
  • Mark Gabriel, UX Designer
  • Andrea Raper, UX Designer
  • A second team addressed the instructor side of this product. We also collaborated with that team to create a cohesive product.

DeliverabLES

  • Market Research
  • Feature Analysis
  • User Research
  • Learner Dashboard
  • New Components
  • Expanded Icons
  • Prototype

PROTOTYPE

My Contributions

Primary Roles

  • Art Direction
  • Team Communications
  • Project Management
  • Research
  • Visual Design
  • Client Presentation

Research

  • Competitive/Comparative Analysis
  • Feature Analysis
  • Learning Management Systems
  • User Interviews
  • Usability Testing

Design Studio

  • Dashboard Sketches

  • Notebook Feature

  • Profile Feature

  • Summary Page

  • Activity Screen Flow

Prototype

  • Task Flow
  • Profile Screen
  • Goals Pop-up
  • Summary Page
  • Overlay & Screen Flow Prototyping

Market Research & Feature Analysis

Ideation & Iteration

Research

  • Competitive/Comparative Analysis
  • Feature Analysis
  • Learning Management Systems
  • User Interviews
  • Usability Testing

Design Studio

  • Dashboard Sketches

  • Notebook Feature

  • Profile Feature

  • Summary Page

  • Activity Screen Flow

Prototype

  • Task Flow
  • Profile Screen
  • Goals Pop-up
  • Summary Page
  • Overlay & Screen Flow Prototyping

Prototype

  • Task Flow
  • Profile Screen
  • Goals Pop-up
  • Summary Page
  • Overlay & Screen Flow Prototyping

Primary Roles

  • Art Direction
  • Team Communications
  • Project Management
  • Research
  • Visual Design
  • Client Presentation

Components & Icons

Features: Learner Dashboard, Notebook, Flagging System

The Results

Our team was able to provide valuable market research and user feedback to our client, along with expanding their design system and creating a comprehensive learner dashboard in collaboration with other departments. 

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